N26 is Europe’s first digital bank; disrupting the traditional way of how we bank. I have the opportunity to be focusing on the most popular feature in the product, “Spaces.”
Unfortunately, my work at N26 is confidential so I cannot show in detail of the work I've done.
Spaces was quite a hit already before I joined N26. It has attracted a lot of users to the product and became an iconic differentiator to other competitors, which later became a model for their banking products as well. So with all of this in mind, the next question comes to mind would be naturally:
Increasing adoption rate, expanding use cases, and most importantly retaining the users. These were my goals when I first joined the team as I led the designs for the next era of Spaces.
Along with previous research and data I also conducted my own researches using methods like user interviews, card sorting, usability tests to not only validate concepts but also understanding the overall user journey and generating more insights.
In a fast-paced environment the challenge is always priortization in the product roadmap, so design can play a role where we can challenge the status quo with the insights gathered. I have led a good number of workshops involving from designers to stakeholders to not just define concepts and initiatives we want to explore but also to really dig in on what kind of impact we want to make as a strategy.
As mentioned above, I cannot show more in depth on the work I have done. Meanwhile here are more visuals of Spaces.
